Our Full Lifecycle Mining Machinery Service
We offer one-stop full supply chain services for underground mining equipment, covering pre-sales scheme design, customized manufacturing, logistics delivery, on-site installation & commissioning, and long-term after-sales technical support, delivered by our team of mining engineering specialists. Our integrated service eliminates procurement risks when sourcing Chinese mining machinery, strikes a perfect balance between safety quality, competitive cost and on-time delivery, and tailors equipment configurations to boost your underground construction efficiency and overall project profit.
Pre-Sales Service
- 24/7 online professional technical consultation for tunnel & mining machinery
- Detailed technical parameter inquiry, mine condition matching and cost budget consultation
- Factory inspection support: free airport pick-up and accommodation for visiting customers
- Mine site scheme design, equipment selection recommendation and full custom modification for underground working conditions
- One-stop full logistics service from factory direct shipment to your designated warehouse or port
After-Sales Service
- Free online training covering machine assembly, underground operation, daily maintenance and fault troubleshooting of mining equipment
- Overseas technical engineers can be dispatched to your mine site to supervise installation, equipment debugging, commissioning and train your local operators on-site
- Full-cycle technical support: pre-project site survey, customized construction plans and matching auxiliary equipment tailored to your mine geology, construction technology and budget
- Exclusive customized services for key mining projects: regular on-site technical training, professional technical exchange sessions, periodic major equipment maintenance, and independent complete product archives for each customer’s machines